Terms of Use & Privacy Policy from DOO “Raccoon Management”.

Last update 25 March,2024

Introducing

Maintaining privacy and security is important to us. This Privacy Policy describes our practices on the collection, use and sharing with information that we collect from you in connection with products and services that link to this Privacy Policy.

We support the right to privacy and understands the importance of protecting personal information and complying with applicable data protection laws.

This Policy describes:

• How we collect your data
• What data we collect
• How we process and use your data
• How we share your data
• How we protect your data
• How we store your data
• Your privacy rights
• Contact information

If we do not collect, or you do not provide your personal information to us , we may not be able to provide our services to you.

How we collect your data.

We collect personal information through various means including for example via our website, application, order forms and provision of services, customer support activities. The website may also collect information about your visits to the website without you actively submitting such information through cookie technology.

We collect information that you provide to us by placing an application a request for real estate selection

We collect personal information sent by email from visitors to our website

What personal data we collect.

We may collect personal information about you such as, for example:

• Your full name, email address, telephone number;
• Information provided from using certain services or features;
• Technical information, including the Internet protocol (IP) address used;
• Your log-in information, browser, time zone setting, browser plug-in types and versions, operating system;
• Your general interaction with the website, including the full Uniform Resource Locators (URLs), clickstream to, through and from our website, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information.

Every time you place (a request) for real estate selection we collect information in which section of the site you left it.

If you contact us by phone, messenger or any other method, you will be asked for your full name and telephone number.

We will not collect from you billing information including credit card details and details of any transactions.

How we process and use your data

We process personal information due to provide you services, including information, support and access to online resources, to respond to your requests. The specific processing activities include:

· Providing your request and your data to Keller Williams Seven so that Keller Williams Seven employees can contact you with information about properties, alternative products, special offers.

• Providing, improving and developing our services;
• Researching, designing and launching new features or products;
• Gathering feedback and opinions about our provided services (i.e., surveys);
• Providing users with alerts, updates, materials or information about our services;
• Our business purposes, such as data analysis, audits, recordkeeping, developing new products or services.

How we share your data

When you submit a request, we share your personal data with Keller Williams Seven company. Further work with your personal data is carried out on the side of Keller Williams Seven (GOLD SEVEN REAL ESTATE AGENCY LTD). You should also review their privacy policy because it may describe uses of your information that are different from ours. You can view Keller Williams' privacy policy by following the link https://kwsevencyprus.com/terms.

We may share personal information with our affiliates, personnel, agents, advisers, auditors, contractors, financial institutions, business partners. We do this, for example:

• to complete your requests, to provide you requested services;
• where you have purchased products and services using a third party or partner organization, we often need to exchange information with them as part of managing that relationship.

We may be required to share personal information with a third party or body where such disclosure is required to satisfy applicable law, or other legal or regulatory requirement or to protect our rights or property. This can include a response to lawful requests from a competent authority or body and to meet national security or law enforcement requirements.

Personal information may be processed outside the country of your residence by our affiliates, partners or services providers. The transfer to other countries shall be in accordance with applicable data protection legislation which may include an adequacy decision or appropriate safeguards.

How we store your data. ?

We store the information you provide and the information we collect electronically in our database. Access to this information is protected by a firewall and access controllers.

The data that we collect from you may be transferred to, and stored at cloud storage globally, or a destination outside of your jurisdiction. By submitting your personal data you agree to this transfer, storing or processing of data outside of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely in accordance with this Privacy Policy.

We will retain personal information for as long as needed to provide the relevant services or to fulfil the purposes for which the information was collected. We may also retain and use this information for a longer period as permitted or required by law, to comply with our legal, tax or regulatory obligations (e.g. audit and accounting requirements), handle disputes, to exercise or defend claims, and enforce our agreements.

How we protect your data.

Securing your data, both online and offline, is a priority for us. We have implemented appropriate technical and organizational measures to protect your personal information and ensure a level of security appropriate to the risk. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.

Your privacy rights

Your local applicable law may provide certain rights regarding the use of your personal information. You may request from us access to, correction of, updating of and/or deletion of your personal information, be forgotten / erasure, object our use of your personal information in certain circumstances, in line with applicable data protection law. Your rights may differ according to your place of residence.

GDPR (General Data Protection Regulation) and UK Data Protection Act: Where the GDPR or UK Data Protection Act applies to EU and UK residents and their personal information, these individuals are afforded additional rights including:

• right to object/restrict processing, to delete or suspend processing, in certain circumstances;
• right to request data portability which includes providing personal information to them in a “structured, commonly-used and machine-readable format” in certain circumstances;
• right to lodge a complaint with the applicable authority responsible for privacy protection.

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see section entitled ‘How we process and use your data’) or that you may not be able to make use of the services offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

To change or delete your personal data, please contact the following addresses v.varbedian@kwcyprus.com info@cypruskw.com

9) Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. The following links provide useful information to enable or disable the use of cookies, depending on the Internet browser you use:

Google Chrome https://support.google.com/chrome/answer/95647?hl=en

Mozilla Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari https://support.apple.com/en-za/guide/safari/sfri11471/mac

Safari iOS (iPhone and iPad) https://support.apple.com/en-za/HT201265

Chrome Android https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

Contact Information

Email : info@cypruskw.com

Changes to this Privacy Policy

We may update this policy from time to time. If we modify this policy, we will post the revised version here. You should review this page periodically for updates.